Welcome to Hanami Muse. Throughout the site, the terms “we”, “us” and “our” refer to Hanami Muse. Hanami Muse offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. Legal Notice

Owner: Hanami Muse – [sole proprietorship / SAS] – registered under SIREN number [xxxxxxxxx]
VAT Number: [FRxxxxxxxxx]
SIRET Number: [xxxxxxxxxxxxxx]
Registered Office Address: [Your full address in France]
Contact: contacthanamimuse@gmail.com

Hosting Provider: WooCommerce
Developer: [Specify if you wish to name a developer; otherwise, delete this line]

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given your consent for any minor dependents to use this site under your supervision. You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including intellectual property laws).

3. Products and Availability

All products displayed on our website are subject to availability. We reserve the right to limit quantities or discontinue products at any time, without prior notice.

We strive to display colors and product details accurately, but variations may occur depending on screen settings and photography.

4. Return & Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible at:
contact@hanamimuse.com

We will do our best to accommodate your request, but we cannot guarantee that your order can be cancelled once it has been confirmed, especially if it is already being prepared or shipped.

In accordance with Article L221-18 of the French Consumer Code, you have the right to withdraw from your purchase within 14 days of receiving your order, provided the item is not personalized. In case the item is personalized or custom made, no cancellation nor return will be possible.

To initiate a return, customers must contact us at contacthanamimuse@gmail.com before returning any item, so we can provide the appropriate return form and instructions.

Returns must meet the following conditions to be accepted:

  • The item must be unworn, unwashed, and undamaged

  • It must be in its original packaging with all tags intact

  • It must be returned within 14 days of delivery

We reserve the right to reject returns that do not meet these conditions.

Once your return is received and inspected, a refund will be issued within 15 business days.

Please note:

  • Return shipping costs are the responsibility of the customer

  • Original shipping fees are non-refundable

5. Shipping & Delivery 

We ship worldwide (with some exceptions). Delivery times and costs are estimated during checkout and may vary depending on the destination, shipping provider, and customs procedures.

Shipping delays due to force majeure (strikes, weather, customs) are not our responsibility. Please refer to our [Shipping & Delivery Policy] for complete details.

6. Payment Terms

All prices are listed in euros (€), inclusive of applicable French VAT but excluding customs duties for international deliveries.

Payment must be made in full at the time of order. We accept secure payments via Visa, Mastercard, PayPal, Apple Pay, Google Pay.

In the case of non-payment, we reserve the right to cancel or suspend the order.

7. Intellectual Property

All content on the Hanami Muse website—including logos, text, visuals, product designs, and site layout—is the exclusive property of Hanami Muse. Reproduction or commercial use of any content without written permission is prohibited.

8. Liability Limitation

Hanami Muse is not liable for any direct or indirect damage resulting from misuse of the product, website errors, interruptions, viruses, or security breaches.

Our total liability shall not exceed the purchase price of the product in question.

9. Personal Data & Privacy

We collect and process your personal data in accordance with the General Data Protection Regulation (GDPR) and French Law Informatique et Libertés. This includes data needed to process orders, respond to customer inquiries, and send marketing (if consented).

You have the right to access, rectify, or delete your personal data. Contact: contacthanamimuse@gmail.com.
See our full [Privacy Policy] for details.

10. Third-Party Services & Links

Certain content, products, or services may include links to third-party websites. We are not responsible for their content, terms, or privacy policies. Use of third-party services is at your own risk.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by French law. Any dispute related to their interpretation or execution shall be submitted to the exclusive jurisdiction of the French courts.

12. Modifications to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of the site constitutes acceptance of these terms.